Assistant Director, Services and Systems

University of Toronto Scarborough


About Us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.


The University of Toronto Scarborough has been a leader in co-operative education and work integrated learning (WIL), for 40 years. Co-op and WIL give students an opportunity to test skills learned in the classroom, and to expand their knowledge through related work experience.


The Department of Arts and Science Co-op is responsible for preparing over 2,700 undergraduate students from 37 academic areas to complete for paid co-op work term opportunities. The department is also responsible for engaging industry partners wo provide these work terms. A coordinated effort among the stakeholders of student, employer, and university co-op programming co contribute to the development of well qualified graduates who are prepared to assume a productive role in society.


With a commitment to the equity, diversity and inclusion and the campus’ ‘Inclusive Excellence’ mission, the department works closely with academic departments and support services on campus and with employer and community partners to support students as they work to achieve their academic and co-op/integrated learning aspirations.


Your Opportunity:

Reporting to the Director Arts and Science Co-op, the Assistant Director, Services and Systems is an integral part of the Arts & Science Co-op leadership team. The incumbent is responsible for providing strategic leadership and operational management of the Support Services team. This role will focus on a number of key areas including 1) student outreach, admission, and retention 2) co-op job recruitment cycle operations, 3) relevant policies, processes & records, 4) business intelligence, 5) marketing and communications, 6) human resource management, and 7) planning and administration. The incumbent has full managerial authority over the Services & System unit, including Business Intelligence, Marketing & Communications and Operations staff. The incumbent leads and oversees the delivery of high-quality support services, with a focus on service excellence.